FAQ

1. What am I purchasing?

You are purchasing digital files only. No physical product will be shipped. Once your payment is confirmed, you’ll receive a link to download the files instantly.

2. How do I download my files?

After purchase, you will:

-See a download link on the order confirmation page

-Receive an email with a download link (check your spam/junk folder if needed)

If you experience any issues, please contact us at info@cloudpetalsco.com

3. Can I get a refund?

Due to the nature of digital products, we do not offer refunds, returns, or cancellations.
However, if there is an issue with your file, please get in touch, we’re happy to help!

4. Can I use your designs commercially?

Yes, our designs come with a personal and limited commercial license. You may use them to create:

- Finished handmade, physical items (like crafts, cards, or decor) for sale

- Up to 100 units per design

You may not:

- Sell the design itself (printed or digital)

- Use it in Print-On-Demand (POD) platforms and platforms like Redbubble, Zazzle, or Amazon Merch, Shein, Amazon.

- Distribute them in kits, courses, or private lessons

- Share or redistribute the files to solicit business

Please contact me if you need full license at cloudpetals99@gmail.com

5. Can I show your designs in a video or livestream?

Yes! You may demonstrate using the designs in live demos or tutorial videos, as long as:

- You don’t give away or share the files

- You are not teaching how to recreate the design

6. Can I print the designs and sell them as stickers or labels?

No. You may not sell the design printed on its own, such as:

Stickers,  Labels, Transfers, Other print-only formats

Your final product must be a finished, handmade item.

7. Can I use your designs for Print-On-Demand (POD)?

No. Print-On-Demand usage is strictly prohibited, including platforms like:

Redbubble, Zazzle, Amazon Merch, Printful, Society6

8. Are your designs copyrighted?

Yes. All designs and illustrations are copyrighted and protected under international copyright law and the U.S. Digital Millennium Copyright Act (DMCA).

You may not copy, reproduce, modify, resell, share, or distribute any part of our designs, either digitally or physically, outside the scope of the license provided.

Any unauthorized use, including sharing files, using them in courses, or selling them in any form without proper licensing, is considered copyright infringement and may result in legal action under the DMCA and applicable intellectual property laws.

We actively monitor and enforce the misuse of our designs.